Cross+Morse are known in the industry as pioneers in quality standards, which is why we take our quality control processes very seriously. Quality assurance is central to our organisation with controls encompassing all aspects of design, manufacture, logistics and customer service. We are ISO 9001:2015 accredited and have been for over 20 years.
At Cross+Morse we have continuously invested in top of the range measuring equipment: Coordinate Measuring Machine (CMM), digital tri-bore gauges and micrometres which are constantly calibrated to comply with ISO standards. Our stringent inspection process guarantees that when manufacturing each operation is thoroughly inspected by either a highly trained shop-floor staff supervisor or an inspector, ensuring that manufacturing is only allowed to continue when each phase has been approved. Our hardening treatment is checked using Rockwell or a Vickers testing machine.
We review our quality procedures continuously to provide up-to-date mechanisms for ensuring conformity to the quality system; different audits are carried out on all activities in the company throughout each year.
